Returns & Exchanges

Returns & Exchanges


We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.

  • All returns packages must be received back at our office within 60 days* of the date you receive your item.
  • Returns are processed within 5-7 business days after arriving back at our office.
  • Refunds can only be issued to your original payment method. We are unable to switch refunds to a new or different payment method other than what was originally used on your order.
  • Shipping is non-refundable, except in cases where we have made a shipping error.
  • We only offer exchanges for the same item in a different size, color, or pattern. We are unable to accommodate exchanges for different items at this time.

 

Please email us at inquiry@lixmee.com to get the returning address.